Community buses

Our community buses are available for hire exclusively for registered charities and not-for-profit, volunteer-run, incorporated community groups.

Buses are provided in good working order with a full tank of fuel.


Hire eligibility

To better serve our community, priority is given to applicants that are disadvantaged geographically, physically, socially or economically. For example: older persons, people with disabilities, youth groups or isolated groups.

Our buses are not available for use by commercial organisations, private companies (unless registered charity) for paying passengers or for parties.

If you are unsure of your eligibility, please contact us on 03 5272 5272.


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Available buses

We have a modern fleet of reliable and economical mini buses:

  • 1 x 9 seat bus (with wheelchair hoist)

  • 7 x 12 seat buses

All seating numbers include the driver. Eligible community groups are required to supply their own driver.

The bus will be provided to the hirer with a full tank of petrol and is to be returned with a full tank of petrol at the hirer's expense.

Buses are located at:

  • Bellarine Aquatic & Sports Centre - Shell Road, Ocean Grove

  • Gateway Automotive - 694 Bellarine Highway, Leopold

  • Lara Sporting Club - Mill Road, Lara

  • South Barwon Civic Centre, 29 Reynolds Road, Belmont

  • Grovedale Neighbourhood House - 45 Heyers Road, Grovedale

  • Operations Centre - 299 Anakie Road, Corio

  • Operations Centre - McKenzie Street, Drysdale


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Booking periods

Community buses can be booked for a maximum of two days.


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Bus features

Our community buses are:

  • automatic transmission

  • consume regular, unleaded fuel

  • not fitted with tow bars

Our 9 seater bus has a wheelchair hoist to accommodate one wheelchair.


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Driver requirements

All drivers must be registered for their group and hold a full driver licence. Probationary licences will not be accepted.

Drivers of the:

  • 9 and 12 seat buses need to provide a copy of their driver licence.

In addition to the licence requirements all drivers must:

  • have a blood alcohol level of 0.00 percent, and

  • not be under the influence of drugs.


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Hire fees

We subsidise the costs to make this service more affordable for community groups.

Hire charge is $9 per hour (minimum 4 hour hire).  Please telephone 03 5272 5272 to confirm the current rate (Fees include GST).

There is an additional charge of 70 cents per kilometre for any journey over 400 kilometres.

The bus will be provided to the hirer with a full tank of petrol and must be returned with a full tank of petrol at the hirer's expense.


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Payments

Payment is required within 30 days of date of invoice. Payments require a reference or invoice number and can be made:

Please note: A payment processing fee of 0.4% applies to credit and debit card payments.


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Termination of bookings

We reserve the right to terminate any booking or future bookings due to any breach of condition of hire and/or misconduct by patrons including non-payment.


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Cancellations

We require at least three working days notice or normal hire charges will still apply and be invoiced directly.


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Smoking and alcohol consumption

Is strictly not permitted on our buses at any time.


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Overnight parking

You must secure the community bus in off-street parking if your hire period is overnight.


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Height limits

Under no circumstances are buses to be driven through an automatic car-wash or into a commercial parking station as buses can be damaged.


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Destinations

Buses are not to be used for trips to hazardous areas.


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City Link and East Link

You are responsible for any toll fees or charges relating to City Link or East Link. A standard day pass can be purchased from:

If you forget to obtain a pass, you will be invoiced the late toll fine.


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Your responsibilities

As a hirer, your responsibilities are to ensure the safety and comfort of all current and future users.

If possible, you should report any problems immediately to Customer Service.


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Accidents and insurance

Damage must be reported to staff at point-of-hire as soon as possible. Complete the accident report form which is available from your point-of-hire.

You are responsible for paying the insurance excess of $500 for any damage to the bus.

You must do everything necessary to enable the insurer of the bus to recover compensation from any third party in respect of damage to the bus.


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Checklist

The checklist provided at key collection  should be carefully completed at the beginning and end of the hire and returned with a copy of the fuel receipt and the bus keys at the pick up location.


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Emergency situations

We are a member of the RACV. In the case of any difficulties, please contact the RACV by phone on 131 111.


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Cleaning the bus

To keep hiring costs low, all bus users share the responsibility for cleaning the vehicle. After use, it is imperative that the bus is thoroughly cleaned.

This includes:

  • removing all rubbish

  • sweeping dust/crumbs/mud from floor and seats

Failure to do so will result in additional costs to your group and may jeopardise future bookings.


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Pick up and return

Please consider these requirements before making your booking:

  • Do not take the bus earlier than the booking day and time you have made.

  • We recommend drivers arrive 15 minutes early to give themselves time to check the condition of the bus.

  • You must return the bus at (or prior to)the agreed time.

  • Include time to clean the bus and refill fuel (at nearest service station to bus location) on your return.

  • Make sure you attach the fuel receipt to the return checklist.

Failure to comply with the above requirements will result in additional costs to your group and may jeopardise future bookings. Additional costs may include a refuelling charge equal to the value of the petrol plus a $25  admin charge, and/or cleaning charges of up to $60.

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Page last updated: Friday, 3 March 2017
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