Thirdslide

Pay a rates account

There are several payment options available to pay your rates account.

Make a single rate payment online using Visa or MasterCard (minimum payment amount is $5 Aus).


Pay a single rates account/invoice  


or


Pay multiple rates accounts/invoices  

What you will need

Your rate number is located on the left side of your rates notice above your property address.

Example of where to find your rates number

Step by step instructions are provided as you go through the payment process.

  • At the end you will be given a reference number.
  • Receipts for online payments can be sent via email if provided, you can print the final screen or note down the details for future reference.
  • You can register to receive rates online via email

Note: All payments made by credit and debit cards will incur a 0.4% charge to enable the City to recover the cost of merchant fees charged by financial institutions.

More payment options

Direct debit

Find out about our direct debit payment options.

By phone

You can call our automated phone payment service on 1300 858 058, available 24 hours a day. 

In person

Visit one our customer service centres using cash, cheque, postal order credit card or EFTPOS.

 

Rates by email

Sign-up to get your rates notice emailed to you. It's great for people going on holidays and managing multiple properties  - it saves trees too. The sign-up is quick and painless - but you'll need a recent rates notice handy to complete it online. If you don't have a rates notice, call 03 5272 5272 to set-up over the phone.




Page last updated: Friday, 13 October 2017
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