Contact City of Greater Geelong

 Customer Service Centre update

Our Customer Service Centres are closed for in-person service, following the introduction of a COVID-19 lockdown in Greater Geelong.

We encourage you to submit an enquiry, log a request for service via our app or register to access services via myGeelong.

Tourism enquiries: 1800 755 611 or visit the Tourism Greater Geelong & the Bellarine website.



(8am - 5pm, Monday to Friday)

Email: [email protected]

Fax: 03 5272 4277

Postal address:
Wadawurrung Country
PO Box 104, Geelong, Vic 3220

ABN: 18 374 210 672


Customer service locations

Address Open hours
Belmont
(inside the library)

Wadawurrung Country
163 High Street

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Monday to Friday
9:00am to 5:00pm
Corio Shopping Centre

Wadawurrung Country
Corner Bacchus Marsh and Purnell Roads

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Closed 

Drysdale
(inside the library)

Wadawurrung Country
18-20 Hancock Street

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Closed             

Geelong West

Wadawurrung Country
153a Pakington Street

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Monday to Friday
10:00am to 2:00pm
Geelong (Brougham Street)

Wadawurrung Country
100 Brougham Street

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Closed             
Ocean Grove

Wadawurrung Country
The Grove Centre
66-70 The Avenue

View on map
Monday to Friday
9:00am to 5:00pm
Waurn Ponds
(inside the library)

Wadawurrung Country
230 Pioneer Road

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Monday to Friday
10:00am to 2:00pm

National Relay Service (NRS)

If you are deaf or have a hearing or speech impairment you can call through the National Relay Service (NRS) and ask for 03 5272 5272:

National Relay Service
  • TTY users can phone 13 36 77
  • Speak & Listen (speech-to-speech) users can phone 1300 555 727
  • SMS relay users can message 0423 677 767

Note: Area code must be included for each call.

For a full list of NRS call numbers, visit National Relay Service call numbers.


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