Contact City of Greater Geelong

Customer Service Centres closed until further notice

The City will continue to provide general customer service, but will not offer the services over the counter from close of business Wednesday 18 March 2020 until further notice.

The following services will now be offered by phone and online:

  • Customer Service - including building services and statutory planning services
  • Visitor Information Centres

Please use these alternative contact methods:

Tourism enquiries: 1800 755 611 or visit the Tourism Greater Geelong & the Bellarine website.

 

Submit an enquiry

Please provide as much info as you can about your enquiry - It will help us address it as quick as possible.


General enquires

We'll respond within 10 working days. Planning and other statutory correspondence will be responded to in accordance with legislative requirements.

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Customer service office locations

All Customer Service Centres are closed until further notice.

Address Open hours
Belmont
(inside the library)

163 High Street

View on map
Monday to Friday
9am to 5pm
Corio Shopping Centre

Corner Bacchus Marsh and Purnell Roads

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Monday to Friday
9am to 5pm
Drysdale
(inside the library)

18-20 Hancock Street

View on map
Monday to Friday
9am to 5pm
Geelong West

153a Pakington Street

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Monday to Friday
10am to 2pm
Brougham Street

100 Brougham Street

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Monday to Friday
8am to 5pm
Ocean Grove

The Grove Centre
66-70 The Avenue

View on map
Monday to Friday
9am to 5pm
Waurn Ponds
(inside the library)

230 Pioneer Road

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Monday to Friday
10am to 2pm