Please visit our Coronavirus Support page for information about impacts on City events, services and facilities.
Translating and interpreting services
03 5272 5272
03 5272 5272
(8am - 5pm, Monday to Friday)
Email: [email protected]
Fax: 03 5272 4277
PO Box 104, Geelong, Vic 3220
DX Mail address:
City of Greater Geelong
DX 22063 Geelong VIC
ABN: 18 374 210 672
For any emergencies to do with City property or services out
of normal business hours, phone the usual number 03 5272 5272 and the call will
be diverted to an out-of-hours service to be responded to as soon as possible. In
a life threatening situation or time critical emergency always dial 000.
Note: Area code must be included for each call.
For a full list of NRS call numbers, visit National Relay Service call numbers.
The City will continue to provide general customer service, but will not offer the services over the counter from close of business Wednesday 18 March 2020 until further notice.
The following services will now be offered by phone and online:
Please use these alternative contact methods:
Tourism enquiries: 1800 755 611 or visit the Tourism Greater Geelong & the Bellarine website.
Please provide as much info as you can about your enquiry - It will help us address it as quick as possible.
Fields marked with * are required
All Customer Service Centres are closed until further notice.
163 High Street
Corner Bacchus Marsh and Purnell Roads
18-20 Hancock Street
153a Pakington Street
100 Brougham Street
The Grove Centre66-70 The Avenue
230 Pioneer Road
Information about making a complaint
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