COVID-19 - Affected City facilities and services

Following health advice and directions from the Australian and Victorian governments, the City is restricting access to a range of facilities, venues and services.

Customer service centres

Our customer service centres are closed until further notice. Visit our contact page for our alternative contact methods.


City facilities and venues

In line with the Victorian Government's 'Third Step' restrictions for regional Victoria, the following City facilities have reopened:

- Playgrounds

- Skate parks

- Kardinia Aquatic Centre

- Lara Aquatic Centre (Olympic pool from 1 October)

- School holiday youth hubs at The fOrT, Platform Arts and Armstrong Creek East Community Hub (until 2 October)

- National Wool Museum shop

- Outdoor fitness equipment

The following facilities remain closed: 

More information on Victoria's roadmap to reopening can be found at


Child and Family services

The following services have been temporarily suspended:

Supported Playgroups

Parenting Sessions

New Parent Groups

Maternal & Child Health Services are providing face-to-face appointments for babies up to two weeks old. Other consultations will be offered by phone or skype.

Childcare and Kindergarten is continuing as scheduled.

Page last updated: Friday, 25 September 2020