Frequently asked questions relating to the City's Planning, Building and Engineering services during the coronavirus situation.
How has planning and development been
impacted in our region?
The City remains committed to working
with development industry to keep projects moving and collaborate using
alternative forms of communications. Staff are working
from home and teams are managing well with change of environment and
technology. Meetings are being held with online conferencing facilities.
Has the planning permit application
City is still processing applications, which can be lodged online. Pre-application meetings are currently being held via phone, using email for plan
Are decision-making committee meetings
still being held?
meetings and decision-making committee meetings continue to be held using online conferencing
Can Section 173 agreements still be
are working on developing a process to enable Section 173 agreements to be continued to be signed and sent out. We
will work directly with parties requiring Section 173 agreements during this
Are consultation meetings still
due to social distancing requirements we have temporarily suspended consultation meetings with applicants and objectors during this time.
still get certification and Statement of Compliance for a subdivision?
Yes, the certification and statement of compliance process for all subdivisions is still
continuing as usual, with all communication via email or phone.
Can I apply to temporarily extend construction hours due
to impacts from COVID-19 restrictions?
In response to COVID-19 impacts on the construction
industry, the City is considering applications for temporary changes to operating hours on
construction sites on a case-by-case basis. Applications are restricted
to multi-storey commercial, multi-storey large residential and mixed-use
developments. Suburban residential development cannot be
considered as the EPA Residential Noise Regulations apply and cannot be varied. The application process will include consultation with
nearby residents. For more information please contact our
Environmental Health team at [email protected]
Are strategic planning projects continuing?
strategic planning program is continuing. Projects such as the Northern and Western Growth Areas PSPs, Geelong Saleyards Precinct Plan and Marshall PSP are at vary stages of the preparation and technical work is continuing.
Will community consultation be continuing?
Each project is
being assessed on a case by case basis as to when and how consultation will
occur. The Pakington Street and Gordon Avenue Urban Design Framework in on consultation
now. Due to social distancing requirements the consultation program is being
revised. Additional time will be provided for submissions and online
consultation meetings will be held. Further details will be released soon.
I make a development contributions payment?
community infrastructure levy payments can be made over the phone by calling
When submitting requests for
development contributions assessments or CIL enquiries please copy in [email protected] to ensure a timely response in the event of
How do I lodge a building permit
Building permit applications can still be lodged via email and post. During
this time, payment is only accepted via the credit card authority form.
Are building inspections still taking place?
Yes, building inspections, including emergency inspections are
continuing as necessary, with all inspectors adhering to social distancing
requirements during the COVID-19 pandemic.
Are site inspections still taking
Yes, all inspections
including vehicle crossing and reinstatement works are continuing as
necessary, with all inspectors adhering to social distancing requirements
during the COVID-19 pandemic.
Are engineering plans being
checked and approved?
Yes, our processes allow for
plans to be checked and approved electronically.
Are engineering meetings
being held and are engineers available for enquiries?
Yes, we are continuing
to hold meetings using online conferencing tools.
How do I lodge a ‘duplicate’ permit while Customer Service Centres are
We are still taking
applications for Vehicle Crossing, Working Within Road Reserve and Asset
Protection permits. We are working to get these applications online in the
meantime please contact us on 5272 5272 to request an application.