There is a distinctive difference between an unsightly property and hoarding.
Complaints about unsightly or untidy properties are handled by our Amenity Officers within our Local Laws Department.
Hoarding is defined by the Department of Health as '...the persistent accumulation of and lack of ability to relinquish, large numbers of objects or living animals, resulting in extreme clutter in or around premises.'
More information is available at the Department of Health website.
Concerns about residents hoarding can be referred to our Environmental Health Unit on 03 5272 4411.
Support is available through various organisations.