Business Concierge

Our Business Concierge is your point of contact within Council to guide and assist you through the new business registration application processes.

Contact the concierge


How it works

The Business Concierge wants to get your business set up and trading as soon as possible. The Concierge will support the early stages of applications.

  • that require multiple permits
  • from new business owners.

Our Business Concierge will get your application started by inviting you and our specialist staff to meet and discuss your business proposal in detail. This meeting is known as the new business pre-application meeting. From there, you can request support from the Business Concierge in completing your application form, responding to requests for further information and developing your business.


We're here to help

If you’re unsure about what permits may be required to set up your business, contact customer service via 03 5272 5272 for a referral.

If you believe setting up your business may require multiple permits, or if you’re new to the permits approvals process, you can request a call or meeting with the Business Concierge.


Free service

We provide the Business Concierge as a free service.





Page last updated: Thursday, 19 September 2019

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