Volunteers - Grovedale Neighbourhood House

Position description for the Grovedale Neighbourhood House volunteer role.
Position Title:          Grovedale Neighbourhood House
Division: Community Life
Department: Community Development
Reports To: Volunteer Coordinator
Date: January 2017

Grovedale Neighbourhood House is a  not-for-profit organisation. Neighbourhood Houses bring people together to volunteer, connect, learn and contribute in their local community through social, educational, recreational and support activities, using a unique community development approach. (NHV 2016)

The Grovedale Neighbourhood House Volunteer plays an important role in:

  • Assisting in the day to day running of the Neighbourhood House by supporting GNH staff with administration tasks, greeting visitors, setting up/tidying up for activities or programs, assisting with projects, programs and events.
  • Providing community feedback and input into Neighbourhood House programs and community development activities.

Position responsibilities:

Key responsibilities:

  1. Assist with the upkeep and daily functioning of the Grovedale Neighbourhood House.
  2. Reception and administration tasks.
  3. Social Media/Grovedale Grapevine.
  4. Support and develop projects as agreed with the Volunteer Project Officer and/or Manager.
  5. Adhere to Grovedale Neighbourhood House Volunteer Procedures, Code of Conduct and to all Council’s policies and procedures relevant to this position.

Our values represent who we are and who we aspire to be. They are the tools to create the workplace culture we want. We are all accountable for this.

  • Respect and encourage each other
  • Create a healthy and safe environment for all
  • Embrace new ideas and better ways to work
  • Make people the centre of our business

Risk Management and Occupational Health & Safety responsibilities:

  • Understand and comply with Council OHS policies, procedures and legislative requirements relevant to the position.
  • Perform work in a safe and appropriate manner.
  • Ensure behaviour does not discriminate, bully or harass others.
  • Take responsibility for own safety and that of others.
  • Proactively report any incidents, injuries, hazards or unsafe work practices.

The following general physical and functional requirements may apply to this position. Specific physical requirements will be attached if applicable.

  • Manual handling tasks.
  • Prolonged periods of sitting and standing.
  • Dealing with difficult clients and situations.

Key selection criteria:

  1. Demonstrates a respectful and inclusive approach to everyone that comes to the Neighbourhood House.
  2. Respects and maintains Grovedale Neighbourhood House members privacy and confidentiality.
  3. Ability to work as part of a team.
  4. Ability to safely carry out all the duties and responsibilities of the role.
  5. Current Working with Children Check.
  6. Satisfactory National Police Records Check (issued within the last 6 months).


A volunteer may be rostered on a daily, weekly, fortnightly or monthly basis or as agreed with the Volunteer Project Officer.

Additional information

  • You will need to supply the details of two referees - 1 personal referee and 1 professional referee if you have been employed within the last 5 years. Please supply names and contact details on your application form.
  • The City of Greater Geelong provides personal injury cover under our Personal Injury Insurance and therefore volunteers can work up to 90 years of age.
  • Animals and/or children cannot accompany volunteers.
  • It is vital that volunteers do not discuss their personal issues or home situations with anyone . Any issues regarding your own or another's health or wellbeing should reported to the Volunteer Project Officer.

How to apply

Applications for this position should be submitted using our on-line form:

Register to become a volunteer  

Need to know more...

If you require further information regarding this position, please contact the Volunteer Project Officer, Grovedale Neighbourhood House on 5241 5717 or [email protected]

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Page last updated: Monday, 16 July 2018